NeF Capital Group, LLC is New England’s most progressive collection agency. We have grown from a small New Hampshire agency into a regional New England powerhouse. Our success stems largely from our use of well structured, tight collection plans, coupled with our staff of experienced, professional collectors.
NeF Capital Group is active throughout New England and we handle commercial collections nationwide. Consumer cases are handled in Maine, New Hampshire, Vermont, Connecticut, and Rhode Island. We will soon be licensed in Massachusetts. We work for a variety of small and large businesses, as well as local and state governmental agencies.
Many of our clients have come to us because they are dissatisfied with the lack of results they have seen from other agencies. We show our clients how the collection process should be handled. One important difference between our agency and others is that we provide you with a monthly written report. That report will detail all of our efforts with each of your debtors. We want you to know exactly what we are doing for you, and where each account stands, each and every month.
Another important difference between our agency and others is our ability and willingness to change our approach on a case by case basis. We’re never afraid to think outside the box. Some debtors perceive the collection agent as the enemy, and they refuse to work with them. We are often able to successfully help these individuals view us as valuable problem solvers. Other debtors require more persistence and a firmer approach. We do that, too. Our contact plans, and even whether a male or female collector is contacting a debtor, are changed as often as needed in order to provide you with the highest return possible on any given account. We are always willing to adapt our process to meet the special needs of your debtor population.
We pride ourselves on quality client relationships. Customer service is handled by the owner and top manager of the company. One of us will always be available to speak with you during business hours. We welcome the opportunity to work with you to meet your collection needs, no matter how large or small.
NeF Capital Group is owned and operated by a licensed New Hampshire attorney with more than two decades of experience. We comply with all state and federal fair debt collection statutes. Our staff is experienced, well-trained, and ready to meet your needs.
We work hard to collect your past due accounts. Call us today and learn how the collections process should be handled.